AMC SUPPORT

SERVICES

Our Annual Maintenance and Service Level Agreements and all other agreements are designed to ensure that your business operations run smoothly and efficiently. This agreement includes comprehensive support and maintenance services tailored to meet your specific needs.

  • Back-to-Back Support:
  • Global Third-Party Agreement:
  • Agreements with AIT Maintenance Team:
  • Infrastructure Rental Services:
  • Client Services Arm:

ANNUAL MAINTENANCE AND SERVICE LEVEL AGREEMENT

Our Annual Maintenance and Service Level Agreement (SLA) is designed to ensure that your business operations run smoothly and efficiently. This agreement includes comprehensive support and maintenance services tailored to meet your specific needs.

Back-to-Back Support: We provide seamless back-to-back support, ensuring that any issues are promptly addressed and resolved. This means that our support team works closely with your internal team to provide continuous assistance and minimize downtime.

Global Third-Party Agreement: Our SLA includes agreements with global third-party vendors to provide additional support and services. This ensures that you have access to a wide range of expertise and resources, no matter where your business operates.

Agreements with AIT Maintenance Team: We have dedicated agreements with our AIT Maintenance team to provide regular maintenance and proactive support. This includes routine check-ups, system updates, and preventive measures to keep your infrastructure in optimal condition.

INFRASTRUCTURE RENTAL SERVICES

Offers a range of infrastructure rental services designed to meet the short-term and temporary needs of businesses. These services include the rental of servers, storage devices, desktops, and laptops, ensuring that clients have access to the necessary equipment to maintain smooth operations and extend the longevity of their IT infrastructure.

AIT’s infrastructure rental services are flexible, allowing businesses to rent the required equipment on a short-term basis. This flexibility is particularly beneficial for companies that need to scale their operations quickly or require temporary solutions for specific projects.

In addition to providing high-quality equipment, AIT ensures that all rented devices are maintained and supported by their team of experts. This support includes regular maintenance, troubleshooting, and repairs, ensuring that the rented equipment remains in optimal condition throughout the rental period.

Overall, infrastructure rental services offer a cost-effective and efficient solution for businesses looking to enhance their IT capabilities without the need for long-term investments in hardware. By leveraging these services, companies can ensure the smooth operation and longevity of their IT infrastructure.

CLIENT SERVICES

Our client services include laptops and desktops, spare parts and accessories, repairing, and chip-level repair services. We understand that IT issues can be frustrating and time-consuming, which is why we provide fast and efficient client services to ensure that your devices are up and running in no time. Whether you need spare parts, repairs, or maintenance services, we’ve got you covered.